Spectrum Wrestling Event Terms and Conditions

These terms and conditions apply to the purchase of tickets from Spectrum Wrestling and forms part of a contractual agreement with us. In these terms and conditions, ‘Us’ or ‘We’ will refer to Spectrum Wrestling

In addition to these terms and conditions, our Privacy Policy, and Code of Conduct apply to the purchase of tickets.

Contract
By purchasing a ticket through https://www.tickettailor.com/events/spectrumwrestling/ you agree to these
terms and conditions of sale, and assert you have informed and sought the consent of others whose tickets are included in your purchase. 

You are required to observe and comply with all rules and regulations shown on notices at the venue and to comply with all instructions given to you by staff at the Event.

Amendments to Terms
We may revise these terms and conditions at any time and update this information. You should therefore verify this page regularly and review the full terms and conditions when making a booking. Your attendance to the event constitutes your agreement to these terms and conditions as amended.

Tickets and Refunds
Tickets are offered subject to availability. All prices displayed on the website are subject to change at any time and without notification. Tickets can only be bought via https://www.tickettailor.com/events/spectrumwrestling/ and a booking confirmation email will be sent at the time of booking, which serves as the ticket for this event. We cannot guarantee entry without the original purchase reference number and e-ticket. A charge may apply for replacement tickets. We reserve the right to ask for identification of an individual and admission to an event may be withheld at the company’s discretion. No refund will be due.

Tickets are sold for use by the buyer only (and their party) and are not for resale for commercial gain by the holder. We reserve the right to cancel tickets and refuse entry where these conditions are breached, or where we have reason to suspect there is a breach.

Refunds are only available in the event of a total cancellation where the event cannot be rescheduled and where the transfer of tickets to other events is not possible. Refunds cannot be authorised by event staff and all enquiries should be emailed to thecommandersterling@gmail.com. All refunds made via the website will be made within 14 days of the cancelled event to the card with which the payment was made.

All advertised times are approximate and subject to change. It is your responsibility to make appropriate arrangements to ensure that you arrive at the Venue in sufficient time in case the Event starts early and to ensure that you are able to stay until the close of the Event, should you wish to if it overruns. If an Event does not run to the precise times advertised, refunds will not be payable on Tickets and we will not be responsible for the cost of alternative travel arrangements or for any other loss you suffer (including loss of enjoyment).

Spectrum Wrestling reserve the right to make alterations to the programme of events at any time and without notification. 

COVID-19

An inherent risk of exposure to Covid-19 exists in any public place where people are present. Covid-19 is an extremely contagious disease that can lead to severe illness and death. By attending our event, you voluntarily assume all risks related to exposure to covid-19. We encourage the use of masks to help prevent the spread of both covid-19 and seasonal illness, both for the safety of all our guests, and in consideration of the wider risk posed by further transmission. Masks will be provided free of charge on the door.

We recognise that their use may not be possible for those with hidden disabilities, and will not be requiring any proof of disability.

You are responsible for following all government guidelines in force at the time of the event. You may not attend the event if you test positive for Covid-19 on the day, or are showing symptoms of potential infection and have not taken a test. We may require on the door proof of vaccination, of recovery from infection, or of a negative test taken within 48 hours of the event (an NHS text/email notification will suffice, please do not bring used tests to the event). If we are not satisfied you have taken sufficient steps to ensure you do not currently have Covid-19, you will be denied entry and asked to take a test. If you do not then take a test, or need to leave due to a positive result, no refunds will be given.

Age


Attendees must be 18+, or 12+ with the permission of their legal guardian, under 18's must be supervised at all times by a responsible adult in their party. The event will depict fantasy threat and violence, as well as strong language. It is your responsibility to check the suitability of an event for any under 18's in your party regardless of meeting age restrictions, and you assume all risk of allowing them to attend. This includes considering the type of audience behaviour and enthusiasm the event is likely to attract and whether such an audience is a suitable environment for children in your party. Refunds will not be issued if any aspect of an event, including the behaviour of other audience members, causes offence to you or any children on whose behalf you have purchased Tickets. Accompanying adults should be confident that under 18's within their party will not cause disruption to other audience members. Any distress witnessed, or disruption caused may result in you and your under 18 being removed from the venue

The Southbank Warehouse venue will be operating a bar open to attendees of our event on a separate area of the premises and may require proof of age.

Venue

In order to ensure the security, safety and comfort of all visitors, we reserve the right at our reasonable discretion to refuse your admission to, or to eject you from the venue without compensation or refund.

In addition to these terms, you are subject to the rules and policies of the venue itself, and are responsible for familiarising yourself with them. These can be sought via their website which can be found at https://www.southbankwarehouse.co.uk/

If your actions result in the venue removing you from their premises, this will also constitute removal from our event, and a refund will not be issued. 

Possessions and prohibited Items

We reserve the right to prohibit bringing any items which are illegal, or any other item which in our reasonable opinion, may cause danger or disruption to the event or to other visitors (regardless of whether or not such item is illegal) to our event or the event venue.  Anyone found in possession of illegal or contraband goods may also be liable for prosecution.

You will be permitted to take a small bag into the show area, but we cannot permit large bags or other bulky items due to space constraints.

You are responsible for safeguarding your property when at the event, and bring it at your own risk. We will have no liability for property that is lost, stolen or damaged when at the event.

THIS SECTION IS IMPORTANT AS IT SETS OUT THE LIMITS OF OUR LIABILITY TO YOU. PLEASE READ IT CAREFULLY

If we breach our obligations to you under these terms or if we are negligent and, as a result, you suffer any loss or damage in connection with your visit to our event:

we will only be liable for your loss or damage up to an amount equal to the face value of the Ticket purchased by you for the Event you are attending, and,

we will not be liable to you for any losses or expenses incurred in connection with your visit to the event, or its cancellation postponement or changes. For example we will not be liable to you for the cost of any personal travel, accommodation or hospitality arrangements made in connection with attending the event

Neither we nor the venue will be liable to you under these terms to the extent that any loss or failure of Spectrum Wrestling is caused by a Force Majeure event. For the purposes of these terms, “Force Majeure” means any cause beyond our reasonable control, including, without limitation, any act of God, war, insurrection, riot, civil disturbances, acts of terrorism, fire, explosion, flood, epidemic, pandemic (including COVID-19), royal death, national mourning (including as a result of a royal death), theft of essential equipment, malicious damage, strike, lock out, weather, national defence requirements or acts or regulations of national or local governments including in respect of COVID-19. 

Notwithstanding the above, nothing in these terms shall be construed as excluding or restricting our liability for death and/or personal injury caused by our negligence or for any other form of liability that may not be limited by law

Miscellaneous

To the fullest extent permissible in law, we shall be entitled to assign any and all of our rights and obligations under these terms, provided that your rights are not adversely affected.

If any provision of these terms is found to be invalid or unenforceable by a court, the invalid or unenforceable provision shall be severed or amended in such a manner as to make the rest of the provision(s) and remainder of these terms valid and enforceable.

If we delay or fail to enforce any of these terms it shall not mean that we have waived our right to do so.

Should you experience any problems while at the event please contact the nearest staff member (identifiable by Spectrum branded lanyards) so that every reasonable effort can be made to resolve the issue prior to, or during the event you are attending. Complaints are very difficult to resolve after the event.

The use of cameras, video and/or sound recording equipment (including via mobile phones) is permitted for personal use only. Other uses, such as commercial use, is prohibited and such items may not be used except with our express written consent.

All of these terms are governed by English Law and any disputes arising under them are subject to the exclusive jurisdiction of the Courts of England and Wales.